Prepare for Your Appointment

Patient Instructions

Stations

4 recliners and 4 tables are available for patients. For additional support and comfort, bolsters, pillows and blankets are available. Storage bins are be provided at each station for your personal belongings. Complimentary eye masks are available upon request. 

Attendance Policy 

If you are running late, please do not fret! We are in the practice of going with the flow and giving ample time for rest. There is a 20 minute grace period and if you don't have enough time for a full treatment, ear acupuncture ($20) can be administered on a walk-in basis. It is generally recommended to retain the needles for at least 30 minutes, but it is completely up to you when you feel ready.

Please provide 24 hours notice to cancel appointments to avoid a full fee charge. Our scheduling platform requires 36 hours for online cancellations. 

In the event of a No Show, your credit card on file will be charged a full fee for the appointment missed. 

Your attendance is vital to the effectiveness of the treatment and medicine. Consistency is the best predictor for positive and lasting outcomes with any modality. Making time for health and wellness is an investment of time and money and we do our best not to waste either. 

Public vs. Private Acupuncture

Our public acupuncture setting is designed to be a comfortable, shared healing environment. This style of treatment is ideal for addressing a few key concerns at a time, supporting ongoing wellness, and maintaining progress between visits.

Private room sessions offer a more personalized, one-on-one experience with your acupuncturist. In this setting, we are able to spend additional time exploring your case through a Traditional Chinese Medicine holistic lens, making it especially beneficial for more complex or sensitive concerns. This option is also ideal if you prefer a quieter, more private treatment environment.

COVID Protocols

*Please notify our office if you develop symptoms of COVID-19 or test positive within 5 days of your last visit.*

There are multiple air filters in the office, and hand sanitizer is available for patients. Masks are optional and are available upon request.  Absences will be excused if fever is present.

Tips:

★ Leave your personal belongings in the bins provided at each station. Coat hooks are located in the waiting area and private rooms.
★ Use the restroom before getting comfortable.
★ Wear loose clothing allowing access to elbows and knees.
★ Take off shoes, socks and any wrist accessories.
★ Set phone to Do Not Disturb.
★ If short on time, inform acupuncturist.
★ Bring earbuds for guided meditations or sound healing.
★ Breathe deeply and surrender to the sensations.

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Copyright 2020 Kim Nguyen, L.Ac., Dipl.OM, MSTCM

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